This statement sets out the practical commitments behind our Privacy Notice. It exists because a link labelled "POPIA Compliance" should lead to something, not to a copy of a different document.
The eight conditions
POPIA sets eight conditions for lawful processing. Here is how we meet each.
| Condition | What we do |
|---|---|
| Accountability | Life Extraordinaire (Pty) Ltd is the responsible party. Questions about personal information are handled by our Information Officer, reachable at the address below. |
| Processing limitation | We collect only what you volunteer, with your consent, for a stated purpose. |
| Purpose specification | Purposes are listed in the Privacy Notice. We do not repurpose your information without asking. |
| Further processing limitation | Information collected for an enquiry is not later used for something unrelated. |
| Information quality | You can correct anything we hold that is wrong. |
| Openness | This statement and the Privacy Notice are public and linked from every page. |
| Security safeguards | Access controls, vetted operators, written confidentiality obligations, breach notification. |
| Data subject participation | You may access, correct, delete, or object. See the Privacy Notice. |
Operators
Where a third party processes personal information for us, POPIA section 21 requires a written agreement obliging them to maintain security and to process only on our instruction. Our principal operator is HighLevel Inc. (GoHighLevel), which hosts the forms on this website.
Direct marketing
Section 69 of POPIA permits unsolicited electronic marketing only with consent, or to existing customers about similar goods and services. We send marketing only where you have opted in, and every message carries an unsubscribe link that works.
Breach notification
If personal information is accessed or acquired by an unauthorised person, section 22 obliges us to notify the Information Regulator and the affected people as soon as reasonably possible. We will tell you what happened, what it means for you, and what we are doing about it.
Access requests
Requests for access to records are handled under the Promotion of Access to Information Act 2 of 2000. Send any such request to coach@life-x.co.za and we will respond within the periods that Act allows.
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
General enquiries: enquiries@inforegulator.org.za
POPIA complaints: POPIAComplaints@inforegulator.org.za